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Unisys Off Campus Drive | Btech / BE Fresher Jobs | Banglore & Hyderabad

Unisys Off Campus Drive | Btech / BE Fresher Jobs | Banglore & Hyderabad
 
 
Unisys is conducting off campus drive. Students who are finding B Tech/ BE fresher jobs can apply for this off campus drive. For complete information, job description, link and other details about this fresher Job read below.
Off Campus Drive Details
Company: Unisys
Company Website: www.unisys.com
Job Location: Banglore & Hyderabad
Position: Service Desk Associate
Salary: Best in industry
Experience: Freshers 
Qualification Criteria: B.E/B.Tech/B.Sc/BCA
Batch- 2019/2020/2021
Last Date To Apply: Asap
Eligible Branches: 
Computer Science
Information Technology
Electrical and Electronics


About Company: 

Enhancing people’s lives through secure, reliable advanced technology Unisys is a global information technology company that builds high-performance, security-centric solutions for the most demanding businesses and governments on Earth. Unisys offerings include security software and services; digital transformation and workplace services; industry applications and services; and innovative software operating environments for high-intensity enterprise computing. We build better outcomes securely for our clients across the Government, Financial Services and Commercial markets.

Position Overview:

The primary role of a service desk associate is to answer customer requests for assistance by email, chat, web or over the phone. This role is crucial to ensuring customer requirements are met in terms of communication, prioritising, escalating and resolving incidents and requests.

Minimum Education Required:

• A minimum qualification any Graduates (2019, 2020 and 2021 pass out Batch)
• Education, training and/or relevant experience equivalent to the completion of a relevant certificate course and/or relevant experience in Information Technology service delivery Relevant IT qualifications to a tertiary level

Key Skills:

• Excellent verbal and written communication.
Good Knowledge on Operating Systems, Hardware, Networking and MS Applications
Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.)
• Multitasking and coordination skills
Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions
• Willingness and ability to work in shifts (24 x 7)

Responsibilities:

  • First point of contact for all end user reported issues or requests
  • Typically provides technical support for Internal and External customers
  • Responsible for providing the first-line of telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees
  • Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures
  • Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements
  • Escalates complex problems to the Remote Support Engineering staff or Field Engineering
  • Maintains call quality and response times as per the agreed SLA’s. Maintains records of calls and ensure all cases are updated in the system
  • Support multiple clients through customer service professionalism and insight

Interview/ Selection Process:
1. Written exam
2. Technical Interview
3. HR Round
        
How to Apply

Step 1 – Click on Apply here link, it will redirect you to the company official website.

Step 2 – Click on the Register button and register on the website. If already register than ignore step 2.

Step 3 - Login with register Email ID and password and fill the details.

Step 4 - Wait for shortlisting if your profile matches with criteria.

All the best!
Click Here To Apply - Click here


When you will apply in at least 10 off-campus drive then you will get selected in 1. So, stay tuned for further opportunity.

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